Last updated: January 2026
This Privacy Policy explains how Trustway Group (« we », « us », or « our ») collects, uses, stores, and protects personal data when you visit or use the website https://trustway-group.com (the « Website »).
We are committed to protecting your privacy and processing personal data in accordance with applicable data protection laws, including the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. Data Controller
Trustway Group
Brunnacherstrasse 110
Zweite Altmatt, Switzerland
Email: contact@trustway-group.com
2. Personal Data We Collect
We may collect and process the following categories of personal data:
- Identification data (full name, date of birth);
- Contact details (email address, phone number, postal address);
- Financial and application-related information provided during loan or financing requests;
- Technical data (IP address, browser type, device information);
- Usage data (pages visited, date and time of access);
- Any information voluntarily submitted via contact forms or email.
3. Purpose of Data Processing
Your personal data is collected and processed for the following purposes:
- Processing financing or loan requests;
- Verifying identity and eligibility (KYC / AML purposes);
- Communicating with users and responding to inquiries;
- Improving website functionality and user experience;
- Ensuring website security and fraud prevention;
- Complying with legal and regulatory obligations.
4. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Your consent;
- Performance of a contract or pre-contractual measures;
- Compliance with legal obligations;
- Legitimate interests, including security, fraud prevention, and service improvement.
5. Data Sharing and Disclosure
We may share personal data with:
- Financial partners, lenders, or intermediaries involved in processing your request;
- Regulatory or legal authorities where required by law;
- Technical service providers (hosting, IT security, analytics), acting under contractual obligations of confidentiality.
We do not sell or rent personal data to third parties.
6. International Data Transfers
Where personal data is transferred outside Switzerland or the European Economic Area (EEA), we ensure appropriate safeguards are in place, in accordance with applicable data protection laws.
7. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
8. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
9. Your Rights
Depending on applicable law, you have the right to:
- Access your personal data;
- Request correction or update of inaccurate data;
- Request deletion of your data, where legally permissible;
- Object to or restrict processing;
- Withdraw consent at any time;
- Lodge a complaint with a competent data protection authority.
Requests may be submitted by email to contact@trustway-group.com.
10. Cookies
Our use of cookies is described in our Cookie Policy, which forms an integral part of this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
12. Contact
If you have any questions regarding this Privacy Policy or our data protection practices, please contact us:
Email: contact@trustway-group.com
By using this Website, you acknowledge that you have read and understood this Privacy Policy.